Salesforce Solution

Salesforce provides lots of services and products, and to better understand the salesforce platform, we must understand what are different products and services it provides. Salesforce.com provides a group of CRM services or products that are designed to fit on every aspect of an organization.

Some of the popular cloud services and products given by salesforce are:

Sales Cloud

Marketing Cloud

Analytics Cloud

Community Cloud

Commerce Cloud

Service Cloud

App Cloud

Collaboration cloud

Custom Cloud

Salesforce IoT Cloud

Salesforce Sales Cloud

The sales cloud is the service provided by the salesforce.com platform, and it is a part of the salesforce CRM system.

It helps the companies to support sales and provide marketing & customer support for the business-to-business and business-to-customer aspects of a business.

Salesforce automation is one of the popular sales tools that help the businesses to enhance the speed of the sales process, and streamline lead to cash.

It also enables the businesses to process more business in less time, collaborate more closely, and finish the deals early using SFA.

It is an entirely customizable cloud service of Salesforce that integrates all the customer related information at one place.

It includes marketing, sales, lead generation, customer service, business analytics, etc., and also provides access to various other applications through the AppExchange. To read more, click here(Salesforce Sales Cloud).

Why Choose Salesforce?

Being the world’s #1 CRM platform, Salesforce has so much to offer for your business. Here’s more to it.

Lead Management

Automate the email follow-ups and associate emails directly with the leads.

Account & Contact Management

Keep a track of all your existing contacts, customers, communications and activity history.

Email Templates

Automate your email processes with Salesforce, choose from a number of branded email templates.

Data Management

Get an instant access to your historical sales data to make better decisions with calculated risk.

Forecasts

Get into a real-time view of your team’s forecasts and use in-line editing, multicurrency support to stay ahead of the competition.

Data Virtualization

Proactively access your customer data, find innovative ways to connect with your customers.

Salesforce Collaboration Cloud

  • Collaboration Cloud with Chatter is the recent release by the Salesforce.
  • The salesforce chatter service allows the users to collaborate more effectively by following other users, documents, and data which is crucial to them with real-time update feeds.
  • Users are allowed to create and set up groups and profiles to enhance the collaboration across multiple business applications, and it also makes sure that users can only see the information for which they have access, based on the Org-wide security and sharing model.

Tricky Integrations Ruining your Peace of Mind? Here’s How We Can Help.

Want to have all specific Salesforce CRM features in your existing system? Leverage our expertise in Salesforce integrations to streamline your complex CRM operations at comparatively much lesser costs.

Salesforce Consultancy

Get result-oriented Salesforce consulting and business process mapping services to ensure scalable business growth.

Custom Integration with 3rd Party Software

Integrate your existing system with the most scalable, futuristic and comprehensive suite of Salesforce applications.

API Integration With Salesforce

With custom APIs, we integrate Salesforce in your back office and front office functions for a streamlined workflow.

Salesforce Migration

We help you move your business metadata from a local directory to the Salesforce cloud with Ant Migration tool.

Salesforce CTI

Choose from an exclusive range of CTI integrations to make telephonic calls from within the system.

Mobile/Web Apps Integration with Salesforce

Connect your web and mobile applications with Salesforce via REST APIs.

Salesforce Marketing Cloud

Every company uses multiple marketing activities for advertising and growing its business.

The marketing activities include Content management, content marketing, data analytics, content building, web personalization, customer influence, email, mobile, social media activities, etc.

It also helps to solve customer issues related to any product. Organizations can increase communication with any custom communities and connect to customers through social media platforms such as Facebook, Twitter, etc.

The Marketing cloud service of Salesforce provides one of the best digital marketing platforms to enhance any company's marketing strategies. It allows the organizations to send customized mass emails to various potential customers with just a click.